Coram IAC is committed to ensuring high standards of conduct and performance in all aspects of its work and Coram IAC staff aim to provide a professional service within the constraints of their role and resources.
Your feedback is very important to us and we are keen to know what you think about the services and the way in which we deliver them. Compliments highlight areas of good practice and acknowledge the commitment and hard work of our staff. Equally comments and complaints help us to reflect upon service delivery and improve aspects which are not working as effectively as you or we would hope.
This booklet sets out the different ways you can provide feedback to Coram IAC and is for families and children who use our services.